Location
This is a remote position open to residents of Arizona, California, Colorado, Florida, Georgia, Illinois, Louisiana, Nevada, New Jersey, New York, North Carolina, Tennessee, or Texas.
TEAM + ROLE
Adoption Team
At its core, Albert's Adoption Team is our professional learning squad. We train thousands of educators to get real value from our content and features, running the virtual and in-person workshops teachers actually love, all over the country.
We've all had to endure boring, pointless PDs, so we facilitate trainings that are customized and actionable.
The Role
A blend of trainer, builder, and storyteller, the Adoption Manager role is a true hybrid that rewards people who love switching between a dynamic mix of skills.
Trainer
You spend most of your time in front of teachers, leading live sessions of every kind:
- Present to any teacher audience across every grade and department, from first-time users to ten-year Albert veterans.
- Lead a range of training formats: a 1on1 private support call, a virtual department workshop, a full-day onsite in a packed auditorium, a premium exam-specific seminar for district leads.
- Know our platform and content cold, so you can field any question and pivot the moment a workshop takes an unexpected turn.
- Own every detail of in-person session logistics, from the tech prep to the catering setup to holding a room's energy for 3-6 hours.
Builder
When training season slows, you build what makes Albert more useful at scale:
- Stand up new subjects, enrich existing content, execute strategic projects that would otherwise fall between the cracks.
- Leverage AI for speed and scale, while you steer the workflows and own the final quality bar.
- Carry the teacher's voice into our Product and Content roadmap, shaping what we build next.
Storyteller
The most convincing case for Albert comes from teachers who love it, and you capture and spread it:
- Edit videos and gather testimonials and social proof. Keep marketing, state, and Help Center pages fresh and relevant social channels active.
- Provide responsive email and chat support so teachers feel like “Albert always has my back.”
- Lead marketing rollout for major launches. Execute data-driven email and in-app campaigns that bring more classrooms on board, especially our free adaptive suite.
You MUST live within one hour of a major airport.
COMPENSATION
The starting salary for this role is $75,000 per year, with clearly defined performance checkpoints for raises and promotions. On top of base salary, you earn a per-trip travel stipend, described under TRAVEL below.
TRAVEL
On-site training is critical to building long-term adoption with our partner schools, and your willingness and ability to travel to lead trainings (and occasionally conferences) is an essential job function for this role.
- Frequency. Travel fluctuates with the season. Fall is peak, at roughly 3–5 trips per month (averaging 2 days each); spring and summer require occasional travel.
- Mode. Nationwide, via flights and rental cars. Reasonable advance notice of all business travel is provided whenever possible.
- Expenses and stipend. All business travel must comply with the Company's travel and expense policies, which will be provided to you during onboarding. You will be reimbursed for travel-related expenses incurred in accordance with these policies, which may require pre-approval. In addition to all travel expenses being covered, you earn a per-trip stipend scaled to the length and complexity of travel.
START DATE + PROCESS
- We're looking for candidates who can start ASAP.
- We review applications on a rolling basis. The process is an initial interview, a writing sample task, and a final interview that includes a brief live training facilitation.
What we're looking for
Our ideal candidate will have or be the following:
- Experienced educator. 2+ years teaching 3rd–12th grade. You deeply understand the realities of classrooms and supplemental resources.
- Teacher of teachers. You've run training sessions that drive real adoption and joy, not just compliance.
- Agile and autonomous. You juggle several unrelated projects, learn new domains fast, and thrive in ambiguity. You decide from first principles without needing hand-holding, and you aren't afraid to try something quickly and improve as you go.
- Grace under pressure. When live training goes sideways (tech fails, a schedule shifts), you keep your calm, your warmth, and your smile, so teachers leave feeling cared for.
- AI-empowered builder. You use generative AI (Claude, Gemini, etc.) to move faster and build more, while holding a bar for polish and accuracy that only a human expert can hit.
- Edtech aficionado. You weave edtech into your teaching, pick up new tools quickly, and you're the person colleagues bring tech questions to.
- Self-aware and humble. You're a clear, diplomatic communicator who solves problems patiently, owns mistakes fast, and defaults to celebrating the team.
- Albert believer. You believe in the power of rigorous practice and feedback to improve student outcomes, and you can share that conviction with teachers.
- Albert user (not required but a nice plus). If you've used Albert in your own classroom, you know firsthand how to help teachers maximize our platform’s potential, and where we can be even better.
What we offer
- Health, dental, and vision insurance. We offer two medical plans, both through Cigna. The company’s contribution is set at the Base Plan: Albert covers 100% of the employee-only premium and 50% of the dependent premium for the Cigna OAP PPO Base Plan. If you elect the Buy-Up Plan, Albert contributes the same dollar amount it would have contributed toward the Base Plan and you pay the difference. Dental and vision are also through Cigna, with Albert covering 90% of the employee premium and 50% of the dependent premium.
- Insurance concierge through Nava. Our insurance broker, Nava, will help you file claims, find doctors, and answer coverage questions.
- Flexible Spending Account and Dependent Care FSA. Set aside pre-tax dollars for medical and dependent care costs.
- One Medical membership. Same-day appointments, virtual care, and a real primary care relationship.
- Paid parental leave. Twelve weeks of fully paid leave after one year of service.
- 401(k). A fully managed plan with a 1% company match.
- Flexible, guilt-free vacation. No fixed allotment and no approval theater. Most people take three to four weeks a year, and we mean it.
- Half-day Fridays. Every week, year round.
- A deep-work culture. Few meetings and long uninterrupted blocks, because the work we do rewards focus.
- Pay that does not depend on your zip code. The same bands apply wherever you live, with raises tied to performance rather than tenure.
About Albert
Since 2014, Albert has been powering feedback loops for students and teachers to improve educational outcomes. We do this by providing students with engaging, thought-provoking questions and feedback, and teachers with actionable data and flexible instructional tools. We believe we can make the biggest impact by working through teachers, equipping them with the highest quality practice and assessment content possible.
We don't stop at creating a great product. We also obsess about providing delightful support, delivering impactful teacher training, and forging long-term relationships with our school partners. All of this starts with our culture: we stress freedom of opinion, think long-term, and empower people with autonomy and responsibility.
2+ years teaching grades 3-12, experience training teachers, agile and autonomous, AI-empowered builder using generative AI, edtech proficiency, must live within one hour of a major airport, and reside in an eligible state.
Key Responsibilities
- leading training sessions
- building content
- gathering testimonials
Skills & Tools
Claude, Gemini
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States or Arizona or California or Colorado or Florida or Georgia or Illinois or Louisiana or Nevada or New Jersey or New York or North Carolina or Tennessee or Texas
- Salary: USD 75,000 – 75,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
- Generous parental leave
About Albert
An edtech company providing practice and assessment content for students and teachers. — Industry: Information Technology