Summary
The Associate Appointment Setter is a remote, entry-level position responsible for engaging with prospective students who have shown interest in Ogle Schools programs and services to aid them in achieving their educational goals. The ultimate objective is to set a solid appointment between the prospective student and an Admissions Representative. Ensures appropriate action is taken to the student’s satisfaction within the policies of Ogle Schools and the regulatory agencies that govern the schools.
Responsibilities
Integrates Ogle School’s Core Values of Respect, Integrity, Service, Teamwork and Excellence in all aspects of interaction with students and staff
Completes compliance training to develop admissions knowledge
Solid understanding of Anthology and all applicable admissions resources and tools
Perform outbound and receive inbound phone calls to set appointments
Answer incoming internet chats
Communicate via email and or text to engage with potential students
Be knowledgeable of Ogle Schools programs and services
Support company growth and budgetary guidelines through constructive interaction and attendance at meetings, events and other related functions
Uphold the highest standard of ethics and truthfulness when providing information to potential students and or future starts
Complete all work with the highest standard of ethics and in compliance with state and federal laws
Maintain high standards of professional appearance (in accordance with the employee handbook)
Job Requirements
Minimum 1 year customer service, administrative, or office experience
HS diploma or GED
Strong communication skills both written and verbal
Ability to work with a team and be a team player
Capacity to work in a fast-paced environment and to be a self-starter
Computer proficiency
Benefits
Opportunity for professional growth within Ogle School.
Supportive and collaborative team environment.