DeVry University strives to close our society’s opportunity gap and address emerging talent needs by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.
Our colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners.
Our colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners.
Opportunity:
Our Admissions Advisors are the first point of contact for prospective students and play a critical role in student recruitment. We are seeking highly motivated, career-driven individuals who bring energy and enthusiasm to build meaningful relationships while advancing the university’s recruitment goals. Success requires strong communication skills, resilience, goal orientation, and the ability to thrive in a high-volume, student focused environment.
Responsibilities:
- Engage prospective students through inbound and outbound phone calls and video conferencing to build initial relationships and assess interest.
- Meet daily performance expectations, including call volume, talk time, and applicant progression, while maintaining a high-quality, student-focused outreach experience.
- Interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs.
- During the interview, present information about the benefits of education and DeVry University, tailoring their message to the students’ needs, motivation, and career goals.
- Guides students through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
- Identify and contact other prospective students through networking and building relationships with current students.
Qualifications:
- Bachelor's degree preferred or equivalent relevant experience.
- Have a passion for education and the desire to help prospective students achieve their educational and career goals.
- Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship.
- Possess the skills needed to craft well-written, compelling messages to our students and fellow colleagues.
- Have the desire to work with a team, and toward the team’s goals, while also working independently and being internally motivated.
Schedule, Availability & Remote- Work Expectations:
- Must be able to work a flexible schedule including weeknights and Saturdays.
- All scheduled hours listed below will apply according to the employees’ respective time zone.
- Monday–Thursday: Employees are scheduled for two standard shifts per week from 9:00 a.m.–6:00 p.m. and two late shifts per week from 11:00 a.m.–8:00 p.m.
- Friday: 9:00 a.m.–6:00 p.m.
- Saturday: Employees are scheduled to work one Saturday per month from 9:00 a.m.–1:00 p.m.
- Additional Saturday coverage may be required based on business needs, including during Week 8 and Week 1 of each academic session.
- When scheduled to work a Saturday, Friday scheduling may be adjusted based on business needs.
- Candidates must be able to consistently work their assigned schedule once established.
- The schedule includes evening hours, depending on business needs.
- While we understand occasional situations may arise, this role requires reliable and consistent availability during scheduled working hours.
- Able to sit and work at a desk on the computer for extended periods of time.
- Ability to maintain a professional, distraction-free work environment during scheduled working hours, with no conflicting responsibilities that would interfere with the ability to perform the essential duties of the position
- Home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used).
*This job will be posted for 30 days from the posting date.
DeVry University offers benefit options for full-time colleagues, including:
- 401k with up to 6% company match
- Tuition assistance and career development opportunities
- Remote & hybrid opportunities
- Comprehensive health coverage (medical, dental, vision, and mental health)
- Generous paid time off, including parental leave and volunteer time off
- FSA/HSA options, disability & life insurance
Benefits vary based on employment status.
We believe that a vibrant and collaborative workplace is essential to our educational mission and the success of our community.
We are committed to a workplace environment where all colleagues feel valued, respected, and supported.
Bachelor's degree preferred or equivalent experience; strong communication and relationship-building skills; ability to work flexible schedule including evenings and Saturdays; reliable home office with hardwired internet.
Key Responsibilities
- engaging prospective students
- conducting interviews
- guiding admissions process
Job Details
- Category: Education services
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 44,990 – 44,990 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Tuition reimbursement
- Retirement plan
- Generous parental leave
About DeVry University
A university that prepares learners to thrive in careers shaped by continuous technological change. — Industry: Education