Littlefield Physical Therapy Inc. is seeking a reliable, organized, and friendly Administrative Clerk to support the day-to-day administrative operations of our physical therapy practice. The Administrative Clerk will assist with front-office duties, patient scheduling, records management, communication, and general clerical tasks while providing excellent customer service to patients and staff.
Essential Duties and Responsibilities
- Greet patients and visitors in a professional and welcoming manner.
- Answer, screen, and route incoming telephone calls and messages.
- Schedule, confirm, and reschedule patient appointments.
- Assist patients with check-in and check-out procedures.
- Maintain accurate patient and administrative records.
- Enter and update information in electronic medical records and office systems.
- Process forms, correspondence, reports, and other administrative documents.
- Assist with insurance information, referrals, authorizations, and related paperwork as directed.
- Collect and document patient payments and provide receipts when applicable.
- Organize and maintain physical and electronic files in accordance with office procedures and privacy requirements.
- Communicate with patients, healthcare providers, insurance companies, and other parties as needed.
- Assist therapists and office staff with administrative and clerical tasks.
- Monitor office supplies and assist with ordering and inventory.
- Receive, sort, and distribute mail and other correspondence.
- Maintain a clean, organized, and professional reception and administrative area.
- Protect patient confidentiality and follow applicable privacy and office policies.
- Perform other administrative duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Previous administrative, receptionist, medical office, or customer service experience preferred.
- Strong verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize work in a busy healthcare environment.
- Professional, courteous, and patient-focused manner.
- Basic computer skills, including Microsoft Office and electronic record systems.
- Ability to learn practice-management and electronic medical record software.
- Ability to work effectively both independently and as part of a team.
- Knowledge of medical terminology, insurance processes, or physical therapy office procedures is a plus.
High school diploma required; administrative or healthcare office experience preferred. Requires communication, organization, multitasking, customer service, basic computer skills, Microsoft Office, and electronic records experience.
Key Responsibilities
- scheduling appointments
- maintaining records
- assisting patients
Skills & Tools
Microsoft Office, Electronic Medical Records (EMR)
Job Details
- Category: Administrative & Clerical Support
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Murrieta, California, United States
- Salary: USD 58,000 – 65,000 / year
- Languages: English
About Littlefield Physical Therapy Inc.
A physical therapy practice providing rehabilitation services and patient-focused care. — Industry: Healthcare