Job Description:
• Own a portfolio of university and college partners across the US
• Understand partner goals, priorities, challenges, usage and future plans
• Build trusted, multi-threaded relationships from day-to-day users to senior sponsors
• Develop success plans and account strategies tied to meaningful outcomes
• Monitor partner health, risk and opportunity
• Own renewals from early planning through agreement
• Demonstrate partner value and identify expansion opportunities
• Lead expansion opportunities through discovery, negotiation and close
• Carry renewal and expansion targets and maintain an accurate pipeline
• Run account reviews connecting partner outcomes to future opportunities
• Maintain accurate Salesforce records
• Visit university and college partners across the US
• Represent Gecko at higher-education conferences, exhibitions and partner events
• Act as strategic owner of partner relationships and coordinate Support, Product and other teams
• Deliver demos, account reviews, presentations and commercial conversations
• Collaborate with Commercial, Product, Support and Enablement teams
• Ensure commitments are completed and issues do not fall between the cracks
Requirements:
• US-based applicant
• Valid right to work in the US
• Based in the Eastern or Central time zones
• Experience owning a portfolio of accounts in a B2B SaaS business
• Direct responsibility for retention, renewals and expansion
• Experience managing complex or strategic accounts with multiple stakeholders and longer decision cycles
• Demonstrated commercial outcomes personally influenced through renewals, expansion, upsell or growth within existing accounts
• Comfortable discussing pricing, value, revenue and next steps
• Ability to uncover and properly progress opportunities
• Ability to lead meetings, demos, executive reviews and negotiations
• Organised, proactive and comfortable managing a portfolio, pipeline and regular travel
• Experience in Higher Education or EdTech is useful but not essential
Benefits:
• 33 days’ holiday
• Flexible working
• Workation policy allowing work from another location
• Brilliant home office set-up
• MacBook Pro
• Headphones of your choice
• Medical benefits
• Dental benefits
• Vision benefits
• 401(k)
• Perks via Perkbox
• Remote-first working
• Connected virtual culture