Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job Description
Make an impact where it matters || Account Manager, Neuroscience
At AbbVie, we’re focused on making a remarkable impact on people’s lives. We’re looking for a commercially minded Account Manager, Neuroscience (aPD) to join our team in Brisbane.
This is an opportunity to take genuine ownership of your territory, build meaningful partnerships across the healthcare ecosystem and help improve outcomes for patients living with complex neurological conditions.
You’ll work across key accounts and healthcare networks, combining strong commercial thinking with customer insight to understand the barriers facing healthcare professionals and services. Rather than taking a traditional transactional sales approach, you’ll use curiosity, insight and purposeful conversations to challenge thinking, identify opportunities and help create practical solutions that support better patient outcomes.
KEY DUTIES AND RESPONSIBILITIES
- Deliver sales performance, key brand indicators, financial targets, marketing objectives and other key goals in order to meet or exceed on those objectives.
- Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win outcomes between AbbVie and customers.
- Develop and execute a call plan that achieves set call metrics and optimises coverage and frequency to key customers in order to maximise access and sales opportunities.
- Manage multiple brands/indications in line with strategy guidance
- Conduct pre and post call analysis and evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
- Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
- Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.
- Report any adverse event within 24 hours as per AbbVie’s policies and procedures.
- Proactively participate in AbbVie’s WHS programs, adhere to policies and promote a safe work environment at all times.
- Adhere to AbbVie’s internal codes of conduct and compliance processes.
- Other ad hoc duties such as administrative duties, as requested.
Qualifications
- Bachelor’s degree preferred in Nursing, a scientific discipline or Business.
- Completed industry qualification (CEP or equivalent).
- Strong knowledge of the public and private hospital environment and pharmaceutical industry
- Proven strategic account management, sales and customer engagement skills, with the ability to build trusted relationships and deliver measurable business outcomes.
- Experience within the Hospital setting and an ability to identify, partner with and leverage KOL relationships is critical.
- Effective stakeholder and cross-functional collaboration, including working with MSLs, medical teams and peers to achieve shared objectives.
- Strong business acumen, strategic thinking and ability to use data and business tools to inform account planning, prioritisation and decisions.
- Broad scientific, therapeutic, product and competitive knowledge, with the adaptability, resilience and influencing skills to operate effectively across products, indications and customer needs.
- You demonstrate integrity and a positive, collaborative mindset, leveraging networks and acting decisively to identify and pursue opportunities
- Demonstrated specialty sales experience, with Parkinsons Disease, Devices or other specialty therapeutic area experience preferred
- Experience in dealing with Neurologists / Geriatricians preferred, however not essential
- Proven experience managing complex accounts and multiple stakeholder groups.
- Strong experience working cross-functionally across Commercial and Medical teams
Flexibility and Availability: In line with Australia’s 'Right to Disconnect' legislation, we recognise and respect employees' right to refuse contact outside of their working hours, unless such refusal is deemed unreasonable. As we operate in an international, matrixed environment, there may be occasions where your role requires participation in business meetings outside of standard hours. We value and support flexibility and appreciate your willingness to occasionally accommodate these requests to ensure effective collaboration and communication within our global team.
Additional Information
AbbVie is an equal opportunity employer, and dedicated to fostering an inclusive, flexible, and supportive workplace that values and respects every individual. We are committed to operating with integrity, driving innovation, transforming lives, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability. We ensure a fair and inclusive recruitment process without discrimination against any employee or applicant because of, and not limited to, race, religion, age, physical or mental disability, gender identity or expression, sexual orientation, or marital status. Our hiring process is flexible and accessible, so if you have any specific requests or accessibility requirement, please feel comfortable to let our team know by emailing CareersANZ@abbvie.com or speaking with your Recruiter and we'll make any necessary adjustments to accommodate your needs.
WAYS WE WORK
- All For One Abbvie; We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.
- Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.
- Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.
- Clear & Courageous; Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.
- Make Possibilities Real; We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.
CODE OF CONDUCT & BUSINESS INTEGRITY STATEMENT
- AbbVie is committed to observing high integrity and ethical standards in all its business dealings with our customers, with each other, business partners and suppliers.
- AbbVie as a responsible corporate citizen will adhere to these standards, as well as to local, national and international laws.
- All AbbVie employees are responsible for maintaining the Company’s reputation for conduct in accordance with the highest level of business integrity, ethics and compliance with the law.
- Soliciting and/or accepting/attempting/offering bribes or any illegal gratification is therefore cause for immediate dismissal.
- AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Bachelor's degree preferred in Nursing, Science, or Business; completed industry qualification (CEP or equivalent); strong hospital and pharmaceutical knowledge; proven strategic account management and sales skills; experience with KOLs and cross-functional collaboration.
Key Responsibilities
- managing key accounts
- building customer relationships
- delivering sales targets
Skills & Tools
Salesforce
Job Details
- Category: Sales
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Brisbane, Queensland, Australia
- Languages: English
About AbbVie
A biopharmaceutical company focused on discovering and delivering innovative medicines and solutions. — Industry: Healthcare