Job Description:
• Join the Client Success team, leading post-sale account management for new and existing growth accounts.
• Deliver best-in-class, turnkey client experiences from kickoff to wrap.
• Help drive client retention, identify growth opportunities, and support media planning efforts.
• Serve as a trusted partner to clients who are new to Axios, ensuring they feel confident and supported.
• Work closely with multiple cross-functional teams to develop and execute campaigns across the Axios product suite.
• Monitor campaign performance and delivery to ensure campaigns are on track to meet client and revenue goals.
Requirements:
• 1+ years of digital campaign planning and execution experience in a publisher or agency environment
• Agile and adaptable in managing multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations.
• Responsible for building media strategies that support client objectives and campaign goals.
• Develops a strong understanding of Axios products and effectively positions them to meet client objectives.
• Outstanding communication, organization, and project management skills with obsessive attention to detail.
• Proficiency in Google Office Suite (Slides, Sheets, Docs).
• Prior professional experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus.
Benefits:
• 401(k) with employer match
• Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
• Employer Health Savings Account (HSA) contribution for the high deductible health plan option
• Dental and vision coverage
• Primary caregiver 12-week paid leave
• Birth-givers will have an additional 6-8 weeks depending on type of delivery, for a total of 18-20 weeks continuous leave
• Generous vacation policy, plus holidays
• One mental health day per quarter
• Annual learning and development stipend
• $100 monthly work-from-home stipend
• Tele-mental health services through Headspace
• OneMedical membership, including tele-health services
• Personal health advocacy resources through HealthAdvocate
• Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
• Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
• Increased work flexibility for parents and caretakers
• Virtual company-sponsored social events
• A strong and positive work environment
• A commitment to an open, inclusive, and diverse work culture