Account Manager

We’re a product powerhouse building a full-stack ecosystem for iGaming businesses. 40M+ players. 250 brilliant minds. One bet: our technology is so rock-solid that we stake our own business on it.

From our hubs in Ukraine, Georgia, the UK, and the Philippines, we blend real-world experience and a battle-tested Tech Radar, all within an open-door culture.

We are looking for a proactive and driven Account Manager with excellent communication and relationship-building skills to join our Commercial Business Unit and support our game development studios.

In this role, you will:

• Be the face of VeliPlay and Ho7, building and maintaining strong commercial and operational relationships with partners while providing first-level commercial support.
• Build trusted, long-term relationships with key stakeholders, acting as their primary commercial advisor for strategic discussions and business growth opportunities.
• Own the commercial performance and GGR growth of your portfolio by monitoring performance, identifying growth opportunities, driving game adoption and upselling, and supporting underperforming accounts with clear action plans.
• Develop a deep understanding of partners' businesses to maximise commercial value through strategic recommendations.
• Manage game launches, marketing campaigns, Quarterly Business Reviews (QBRs), and product training.
• Become a trusted expert on VeliPlay and Ho7 games, collaborating with Product, Technical Support, and other internal teams to resolve partner requests and deliver cross-functional solutions.
• Stay up to date with product updates, market trends, competitor activity, and other developments that may impact partners' business, proactively sharing commercial insights and recommendations.
• Anticipate partner needs, communicate proactively, and coordinate internal teams to deliver timely solutions and an exceptional partner experience.

Skills and experience you will need:

• Have excellent written and spoken English and experience working with international customers.
• Are service- and business-oriented, with excellent communication and relationship-building skills.
• Have a proactive commercial mindset and naturally identify opportunities to grow partner performance rather than simply responding to requests.
• Build trusted relationships with partners and confidently act as a strategic advisor, using commercial data and market insights to support business decisions.
• Stay up to date with industry trends, competitor activity, and player preferences, bringing valuable ideas and recommendations to partners.
• Are ambitious, curious, proactive, self-motivated, and enjoy working both independently and as part of a team.
• Are excited to travel to meet partners.

Would be a plus:

• Experience in the iGaming industry or another international B2B environment.
• Experience managing commercial KPIs such as GGR, portfolio growth, or revenue performance.
• Experience conducting Quarterly Business Reviews (QBRs) and presenting commercial recommendations.
• Strong problem-solving skills and the ability to manage complex partner situations.

You'll thrive here if you value:

• Initiative-taking and a confident approach at the workplace.
• Continuous learning and development.
• A collaborative and supportive team culture.

HIRING PROCESS: Intro Call with TA Specialist → Technical Interview → Final interview → Offer

We offer:

• Level up daily. Real mentorship, a clear career path, and support to lead your product.
• Battle-tested tech stack. Work with what we bet on: microservices, serverless, SRE strength.
• Health comes first. Health support options vary based on your location.
• Work your way. Remote, Kyiv, Tbilisi, Manila, London — or mix it up.
• Time off that matters. Paid vacation, public holidays — to recharge your way.
• Build your brand. Share your story, grow your voice — inside and out.
• Culture with a pulse. Team offsites, community events, and the energy of people who care.

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