Job Logistics Summary
Position: Account Manager, SMB
Type: Full-Time (40 hrs/week)
Location: Colombia (Bogota & Barranquilla)
Employment Type: Contractor
Who We Are
SellCord is a leading agency specializing in launching and scaling brands exclusively on Walmart Marketplace. As Walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving sustainable success.
Our Account Management team plays a crucial role in building strong client relationships and executing effective operational strategies. We’re currently seeking an Account Manager to join our team and support our continued growth.
About the Role
As an Account Manager at SellCord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, and overseeing their success on Walmart Marketplace. You’ll work closely with internal teams to ensure product launches, strategic execution, and consistent client communication. This role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment.
Roles and Responsibilities
Manage the day-to-day operations for assigned accounts and act as the primary point of contact
Prepare and deliver performance updates, replenishment reports, and meeting recaps
Collaborate with internal teams to ensure smooth product launches and task execution
Coordinate with advertising managers to optimize client campaign performance
Monitor sales data and key performance indicators to identify trends and make recommendations
Maintain strong client relationships through timely and professional communication
Skills and Qualifications
2+ years of experience in customer facing roles; marketing or sales experience is a plus
Proficiency with G suite tools including Gmail, Google Calendar, Sheets, Google Docs, and Slack; experience with project management tools is a plus
Solid written and verbal communication skills, with attention to detail
Ability to multitask and prioritize effectively in a fast-paced environment
High emotional intelligence and ability to adapt to different client styles
Strong organizational and time management skills
A reliable computer and internet connection is required for this role.
Fluency in English is required.
Why It’s Awesome to Join SellCord
Be part of a dynamic and supportive team in a fast-growing company
Enjoy opportunities for professional development and career growth
Competitive compensation with 19 paid time off days
Work with cross-functional teams dedicated to innovation and operational excellence
Please submit your resume in English. We can’t wait to see your application roll in!
2+ years customer-facing experience; proficiency with G Suite tools (Gmail, Google Calendar, Sheets, Docs) and Slack; strong communication and organizational skills; reliable computer and internet; fluency in English.
Key Responsibilities
- managing client accounts
- preparing performance reports
- coordinating product launches
Skills & Tools
Gmail, Google Calendar, Google Sheets, Google Docs, Slack
Job Details
- Category: Sales
- Seniority: Entry Level
- Commitment: Full Time, Contract
- Workplace: Remote — Bogota or Barranquilla
- Languages: English
Benefits
- Generous paid time off
About SellCord
A leading agency specializing in launching and scaling brands on Walmart Marketplace. — Industry: Information Technology