Schedule: Monday–Friday, 7:30 AM–4:00 PM CST
Location: This is a work-from-home position; up to 25% travel
Direct Reports: 2
About the Role
A small, well-established creative marketing agency is looking for a motivated, client-focused Account Director to take ownership of a portfolio that includes two major client relationships, one of them a Fortune 100 account, while also helping build new business. This is a hands-on leadership role for someone who genuinely enjoys client work — equal parts relationship management and strategic growth.
The agency runs on a structured, goals-based operating framework designed to keep teams aligned, accountable, and moving toward clear targets — so you'll always know what success looks like in this role.
What You'll Own
Act as the day-to-day point of contact and trusted advisor for assigned clients, shaping short- and long-term strategy to meet their goals
Lead client meetings and internal status calls; keep projects, timelines, and deliverables on track
Build and manage a healthy sales pipeline — prospecting, qualifying leads, pitching, and negotiating profitable, sustainable contracts
Prepare estimates, SOWs, invoices, and status reports; track budgets and billable hours across accounts
Run regular account reviews to gauge satisfaction, surface upsell opportunities, and get ahead of issues before they grow
Maintain relationships with vendors, distributors, and strategic partners, including sourcing and pricing negotiations
Report progress against revenue targets and KPIs to leadership
Flag process improvements that make the team more efficient and clients happier
Keep a pulse on industry trends and competitor moves to bring clients fresh, relevant ideas
What You Bring
4+ years of B2B sales and account management experience
A track record of growing client relationships and winning new business
Comfort managing several projects at once in a fast-moving environment
Confidence budgeting, forecasting, and tracking spend against performance metrics
Strong presentation, negotiation, and interpersonal skills
Solid working knowledge of Microsoft Office (Excel, PowerPoint) and Google Workspace
Bachelor's degree in marketing, business, or a related field preferred
Willingness to travel up to 25% within the continental U.S.
A plus: familiarity with project management or CRM platforms, QuickBooks, or promotional products sales
Experience: 4 years required