Position:
Document Accessibility Remediation Technician
Location:
Atlanta, GA – Remote
Important:
Although the position is remote, candidates
must be local to the Atlanta, GA area
.
Job Summary The team will be responsible for identifying and correcting accessibility issues in static documents, including
PDFs, Word documents, PowerPoint presentations, and other electronic documents
.
This position is well suited for candidates with strong general IT skills, excellent computer proficiency, attention to detail, and the ability to quickly learn new software tools and technical procedures.
On-the-job training, established procedures, and ongoing guidance will be provided.
Key Responsibilities
Participate in training related to PDF accessibility, document remediation procedures, and specialized software tools.
Review assigned documents and performed accessibility remediation according to established procedures.
Use
Equidox PDF Remediation Software
and other tools to identify and correct accessibility issues.
Modify document accessibility elements including:
Tags
Headings
Lists
Reading order
Tables
Links
Images
Document properties
Use automated accessibility-checking tools to identify and verify accessibility issues.
Perform manual quality checks on remediated documents.
Coordinate with the agency webmaster to upload accessible documents and replace non-accessible versions.
Work with the project supervisor to resolve questions and unfamiliar document issues.
Escalate complex documents or accessibility issues when necessary.
Follow documented workflows and established remediation standards consistently.
Maintain accurate records of assigned documents, completed work, remediation status, and issues requiring additional review.
Organize electronic files according to established naming, storage, and document-control procedures.
Process a high volume of documents while maintaining accuracy and productivity.
Incorporate supervisor and quality-review feedback into future work.
Maintain confidentiality of sensitive or organizational information.
Perform other related technical and project-support duties as assigned.
Required / Preferred Qualifications
General knowledge of computers, software applications, file management, and office technology.
Ability to quickly learn new software applications and technical processes.
Experience with Equidox PDF Remediation Software – Required.
Experience with
Adobe Acrobat Pro
or other PDF editing software.
Experience with document processing, data entry, records management, quality assurance, or other high-volume production work.
Familiarity with
digital accessibility concepts, assistive technology, or accessibility standards
is preferred.