Become a champion of hope.
At Rosecrance, we’ve been leading the way in behavioral health services for over
a century. Our team empowers individuals and families to overcome substance use
and mental health challenges through compassionate care and evidence-based
therapies. If you’re ready to make a meaningful impact, we’re ready to welcome
you! We are looking for dedicated individuals to join our team and help deliver
on our mission of hope and recovery.
Position Summary
The Access Counselor – Specialized Services plays a key role in coordinating
access to care for clients, ensuring timely and effectively solutions while
supporting business development efforts. Primarily focused on access
coordination, this position will contribute to building relationships with
referral sources and expanding service opportunities. This position will
demonstrate flexibility in meeting the needs of professional sources,
collaborate with internal and external stakeholders to identify growth
opportunities, and maintain a strong community present through regular outreach,
meetings and events.
Qualifications
Bachelors Degree in Psychology, Social Work, Counseling, or related
behavioral health field
Illinois Certified Addiction Counselor (CADC, or licensed in Illinois as a
LSW of LPC)
Must qualify as a MHP per Illinois Department of Mental Health Rule 132
Proven experience in behavioral health, social service, or related field
Experience in coordinating care with hospital systems, Employee Assistance
Programs, or other safety sensitive populations
Strong problem-solving abilities and organizational skills to manage complex
cases and coordinate care
Excellent communication and interpersonal skills, both written and oral, for
building effective relationships
Ability to present and coordinate information for clients, staff, and
community sources
Strong computer skills required, including proficiency in operating various
software applications, and navigating digital platforms effectively
Familiarity with the Chicago and Rockford regions preferred
Valid driver’s license and the ability to meet agency insurance requirements
Belief in the mission and vision of Rosecrance
Responsibilities:
1. Work hours prescribed and any additional hours deemed necessary for
responsibilities assigned, including some evening and weekend availability.
2. Serve as the primary point of contact for professional referral sources and
clients, ensuring a seamless intake process.
3. Assess client needs, determine eligibility, and coordinate services promptly
and effectively.
4. Collaborate with clinical and administrative teams to address client
challenges and expedite solutions.
5. Maintain detailed records and ensure complicate with regulatory and
organizational standards.
6. Building and maintain relationships with referral sources, including
community organizations, healthcare providers, and local agencies.
7. Collaborate with the business development team to identify and pursue new
opportunities for growth.
8. Represent the organization at community events, networking functions, and
professional meetings.
9. Engage with internal and external stakeholders daily to ensure alignment of
access and growth strategies.
10. Participate in cross-functional team meetings to share insights and updates.
11. Spend at least one day per week in the community, meeting with referral
sources and attending relevant events.
12. Act as a liaison between the organization and the community, fostering trust
and partnership.
13. Understand and comply with all of the principles established by the
Rosecrance Corporate Compliance Program and Code of Conduct.
14. Perform all responsibilities in compliance with the mission, vision, values,
and expectations of Rosecrance.
15. Deliver exceptional customer service consistently to every customer.
16. Serve as a role model for other staff, patients and customers and
demonstrate positive guest relations in representing Rosecrance.
17. Assume other related responsibilities as assigned by leadership.
Schedule:
Hours: Monday-Friday 8:30am-5:00pm with the exception of Friday being
11:30am-8:00pm
Work Location: Remote Role- Based out of Rosecrance Mulford Office
Work Mode: Remote
Compensation
Starting Pay: $27.37/hour (based on education, experience, and credentials)
Our Benefits
Rosecrance values its employees and offers a comprehensive benefits package for
you and your family:
· Medical, dental, and vision insurance (multiple plan options to meet your
needs)
· 401(k) with employer match & discretionary contribution
· Group Life Insurance, LTD and AD&D
· Tuition assistance & licensure/certification reimbursement
· Paid Time Off, sick time, bereavement leave
· Referral program earning up to $1,000 per hire!
· Wellness program, including an on-site gym at select facilities
· Discounts at participating retailers
· Daily pay available through UKG Wallet for financial flexibility
Who We Are
Rosecrance has been at the forefront of providing behavioral health services for
over a century. Our mission is to empower individuals and families to overcome
substance abuse and mental health challenges through evidence-based therapies
and compassionate care. Join us in our mission to foster lasting recovery and
transform lives.
We are committed to providing careers that make a difference in the lives of the
people we serve and the people we employ. We do this through the work we do, our
core mission and values, our employee resources, and especially through our
purpose-driven community of opportunity and hope.
Our Health and Safety Commitment
We maintain a zero-tolerance drug-free environment, including marijuana, to
prioritize safety for staff and clients. All candidates must pass an
occupational health screening, ensuring a secure and healthy workplace.
Equal Employment Opportunity
Rosecrance is an equal opportunity employer and values diversity in the
workplace. We do not discriminate based on race, color, religion, sex (including
pregnancy, gender identity, and sexual orientation), national origin, age,
disability,
marital status, veteran status, or any other legally protected status. Our
hiring decisions are based solely on qualifications, skills, and experience
relevant to the requirements of the position.
Our Partnerships
· AARP Employer Pledge Program
· MSEP (Military Spouse Employment Partnership).