Overview
Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as an Abstract Vendor Management Coordinator. The ideal candidate will enjoy working with clients, both internal and external staff and other associated outside agencies to facilitate all title issues in an efficient and timely manner. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
- Be responsible for the coordination of all ServiceLink title products
- Review work In Progress Reports to ensure completion
- Interact with ServiceLink’s vendor panel to ensure that fees, turntimes, and service quality are within established SLAs
- Process orders in accordance with ServiceLink and client requirements
- Work with vendors, as well as staff and other associated outside agencies
WHO YOU ARE
You possess …
- Practical work experience within real estate industry
- Proven Customer Service Skills
- Good communication skills both verbal and written
· Ability to multitask
· Good organizational skills
- Proficiency with personal computers
Responsibilities
- Review Work In Progress reports to ensure completion.
- Address inquiries from vendors, clients, agents and internal staff professionally and in a timely manner.
- Process orders in accordance with ServiceLink and client requirements.
- Product knowledge inclusive of, but not limited to: Full Title Search, Property Report Search, Deed Copy Search, Updates
- Review vendor performance reports.
- Efficiency with internal software programs.
- Maintain open communication with team members and team leader.
- Develop relationships with our vendors and co-workers
· All other duties as assigned
Qualifications
- High School diploma or equivalent required.
- Practical work experience within real estate industry.
- Proven customer service skills.
- Proficiency with personal computers, Microsoft excel, Microsoft Word, Adobe
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