About the position
The FirstSteps Team is inspired by the belief that every child deserves the opportunity to achieve their fullest potential. To that end, our mission is twofold: to provide the best evidence-based, behavior analytic treatment to our children diagnosed with autism and related learning differences, and to offer a positive, collaborative, and dynamic work experience for our team. We are steadfastly committed to ongoing training and mentorship of our employees, always motivated to support the next generation of clinical leaders in our field and at FirstSteps. Our greatest reward is witnessing the rapid and joyful learning of our little ones and knowing that together, we are creating more happy days for the kids and families we serve.
If you’re a people person who loves solving problems, thinking on your feet, and keeping a lot of moving pieces organized, you might be a great fit for FirstSteps.
Our Regional Scheduling Coordinators help make sure children receive the ABA therapy they need by matching individualized treatment needs with the right clinicians and available hours. Every day brings a new challenge, so we’re looking for someone who can stay calm under pressure, think ahead, and find solutions when plans change.
You’ll build strong relationships with parents, BCBAs, Clinic Directors, and clinical teams while creating and managing schedules, coordinating coverage, and helping ensure every child receives their recommended treatment hours.
Responsibilities
• Matching individualized treatment needs with the right clinicians and available hours
• Creating and managing schedules
• Coordinating coverage
• Helping ensure every child receives their recommended treatment hours
• Building strong relationships with parents, BCBAs, Clinic Directors, and clinical teams
Requirements
• High-volume scheduling experience required
• A people person who enjoys building relationships with parents and clinicians
• Someone who stays calm, organized, and solutions-focused under pressure
• Strong attention to detail and the ability to manage competing priorities
• Someone who thinks ahead and takes ownership
• A collaborative teammate who follows through
Benefits
• Paid vacation, sick time & anniversary PTO
• Performance-based bonuses
• Health insurance with generous employer contribution
• Dental & vision insurance
• 401(k) with generous company match
• Employee Assistance Program
• Employee referral bonus
• Employee discounts on entertainment, travel & more
• Ongoing team-building and community events
• A collaborative, people-first team